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      Contact Us | Ford? Customer Service, Help & Live Chat | Ford.com

      Get help when you need it most. We're here 24/7/365. (800) 241-3673

      Contact Us

      At Ford Motor Company, your satisfaction is important to us. We're here to help.

      Social Media

      Ford Service
      Monday-Friday 9:00AM-7:00PM Eastern Time
      Saturday 9:00AM-5:30PM Eastern Time
      Sunday Closed
      Ford Credit
      Monday-Friday 9:00AM-7:00PM Eastern Time
      Saturday 9:00AM-5:30PM Eastern Time
      Sunday Closed
      Lincoln
      Monday-Friday 9:00AM-7:00PM Eastern Time
      Saturday 9:00AM-5:30PM Eastern Time
      Sunday Closed
      Facebook
      Monday-Friday 9:00AM-7:00PM Eastern Time
      Saturday 9:00AM-5:30PM Eastern Time
      Sunday Closed
      Youtube

      Phone

      Give us a call. We're even available on Saturdays. For the hearing- or speech-impaired: Please contact the Telecommunication Relay Service by dialing 711. This applies to all contact centers.
      Ford and Mercury United States
      Monday-Friday 8:00AM-11:00PM EST
      Saturday  8:00AM-8:00PM EST
      Sunday Closed
      Ford Credit Customer Support
      Monday-Friday 7:00AM-8:00PM CT
      Saturday 7:00AM-5:00PM CT
      Sunday Closed
      Ford and Mercury Roadside Assistance
      24/7, 365
      Lincoln Concierge United States
      24/7, 365

      Mail

      If you prefer to send letters by post, our mailing addresses are below.
      Ford Motor Company
      Ford Motor Company
      Customer Relationship Center
      P.O. Box 6248
      Dearborn, MI 48126
      Ford Credit
      Ford Credit
      P.O. Box 542000
      Omaha, NE 68154

      Location unaware

      Need to find a dealer with specific services? Use Advanced Search

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